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GA操作使用中關於報表和分析的疑難解答和分享
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使用者/新使用者,New Visitor/Returning Visitor

新手 ✭
# 1
新手 ✭

Hello everyone,

 

I have a question for the definition of New Visitor and Returning Visitor.

 

Regarding to our conversion goal of E-sign which the users must visit our website to do the 1st step: create the account, 2nd step: fill in an application, and 3rd step: we will send them a E-sign, so we assume that all the conversion of Goal 3 (finish E-sign) should be returning visitors only, but we found that there is some conversion from new visitor. May I know if you have this experience before? Thanks.

GA issue.jpgCheers,

Kay

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解決方案
由主題作者所接受 Kay C
‎2018-04-18 21:30

回應: 使用者/新使用者,New Visitor/Returning Visitor

解答王
# 2
解答王
Maybe The user change the device, the device cookie is judged as a new user

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標記為最佳解答.
解決方案
由主題作者所接受 Kay C
‎2018-04-18 21:30

回應: 使用者/新使用者,New Visitor/Returning Visitor

解答王
# 2
解答王
Maybe The user change the device, the device cookie is judged as a new user

回應: 使用者/新使用者,New Visitor/Returning Visitor

新手 ✭
# 3
新手 ✭
Thank you so much for your help!