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Please help! The ads can't run and can't access to Adwords account

新手 ✭
# 1
新手 ✭

There was a problem of credit card payment previously, but we already settled it and paid. However, the ads still can't run and there is a red bar on the top of the page:

Google adwords.PNG

And today, when I login Adwords again, the page is like:

Google adwords 2.PNG

And there is even no buttons to do anything? What happen? Please help!

 

回應: Please help! The ads can't run and can't access to Adwords account

見習生 ✭ ✭
# 2
見習生 ✭ ✭
You should use the English interface as you speak English usually.
The Tip is specific, you apply to refund your money, if you want to alive your ads promotions, you should keep your account funded adequately, as you said, you have paid already, you may refresh your website and try again or contact your AM directly.
And there is indeed a button for taking complaints named “進行修正 ” / “瞭解詳情”, and ask you to close the function of ads blockade, I suppose that you may find your answers there.

回應: Please help! The ads can't run and can't access to Adwords account

新手 ✭
# 3
新手 ✭
Thanks! Problem already solved!