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about claim the business ( Verification )

新手 ✭
# 1
新手 ✭

I am working for a company which own 10 restaurants in Dubai and Abu Dhabi ever since last week. I am responsible for reorganizing social media such as google my business and facebook. Due to the fact that our previous specialist used a lot of google accounts for managing all our shops on google. But a lot of informations are totally wrong. Our previous Specialist had resigned for a long time. I tried my best to contact him but he still did not show up. Therefore, I cannot find all those accounts back.

 

In fact, I have already claimed the business. Some of our shops can verified by phone, but some of them have to get the verification code by postcard. The most important thing I have been concerning is that there are no specific address in Dubai and Abu Dhabi. I cannot make sure I will receive the postcard. Perhaps some of postcard will be missed.

 

I wonder if I can have authority for managing all my shops on google through providing all our shops' commercial license and Memorandum of Association directly.


已接受解決方案
標記為最佳解答.
解決方案
由主題作者所接受 Josh T
‎2017-03-05 20:26

回應: about claim the business ( Verification )

老手 ✭ ✭ ✭
# 3
老手 ✭ ✭ ✭
Here is the English version of my reply(in case you need this):
For those you could see 'claim the business', it means this page doesn't have a owner yet, you can go ahead and claim it. However, you cannot verify the page via providing support team shops' commercial license. Please use those channels as provided by the system(either phone or mail), don't worry if you cannot receive the mail for pin code, you can contact with the support team after 14 days not receiving the mail.

In another case, if you can't see 'claim the business' it means this business has been claimed by other, please proceed the ownership conflict progress as below:
(some icons might be differ)
1. Visit "Google My Business," home page, click on the top right "start now', log in with your Google account and password.
2. In the search screen, search by business name, and select the page you want to request ownership of the recommendations from the drop-down options.
3. do not change any details on the listings, simply click Continue.
4. The middle screen will appear "Someone had already verified this listing", please click "I'd like to ask for access" button.
5. Next, the system will ask you some questions:
Please answer the question in accordance with the system or select the appropriate answer, such as:
* Are you able to access the management of the business on Google using the same account: No, the business is currently managed by others
* You to ask Google local business administrative access, or ask the owner to transfer ownership: I wish to request the transfer of ownership
(management of common management, ownership is transferred to a person that you manage)
6. Finally, press the "Submit" send your request. Then we'll send an email to the current owner (You will also receive an e-mail) and ask them to contact you. If you have not received any message after one week, please reply to e-mail you received when apply directly.

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回應: about claim the business ( Verification )

老手 ✭ ✭ ✭
# 2
老手 ✭ ✭ ✭
如果您看到聲明商家擁有權,代表說這商家沒有所有者,您可以去聲明所有權!
但是沒辦法以透過提供公司證明的方式,建議您郵寄驗證,若收不到超過14天後再與客服聯絡喔!

如果商家專頁已有人在管理,代表您必須透過申請專業所有權的程序辦理:
1. 造訪“Google我的商家”後點選右上方的”在Google上曝光”,輸入您的Google帳號密碼。
2. 在搜尋畫面中透過商家名稱來搜尋,並從下拉的建議選項中選取您要請求擁有權的專頁。
3. 不用更改商家資訊,直接點選繼續。
4. 畫面中間會出現”有人已驗證此商家資訊”,請您點選”要求管理員權限”的按鈕。
5. 接下來系統會詢問您一些問題:
請依照系統問題回答或選擇相應答案,例如:
*您是否能存取在Google上管理該商家時所用的帳戶:否,該商家目前由他人管理
*您想要求Google當地商家的管理員存取權,還是要求擁有者轉移擁有權:我想要求轉移擁有權
(管理權為共同管理,擁有權為轉移給您一個人管理)
6. 最後按下”提交”送出您的請求。接著我們會傳送一封電子郵件給目前的擁有者(您也會收到一封郵件),請對方與您聯絡。如果您在一週後仍未收到任何消息,請直接回覆提出申請時收到的郵件。
標記為最佳解答.
解決方案
由主題作者所接受 Josh T
‎2017-03-05 20:26

回應: about claim the business ( Verification )

老手 ✭ ✭ ✭
# 3
老手 ✭ ✭ ✭
Here is the English version of my reply(in case you need this):
For those you could see 'claim the business', it means this page doesn't have a owner yet, you can go ahead and claim it. However, you cannot verify the page via providing support team shops' commercial license. Please use those channels as provided by the system(either phone or mail), don't worry if you cannot receive the mail for pin code, you can contact with the support team after 14 days not receiving the mail.

In another case, if you can't see 'claim the business' it means this business has been claimed by other, please proceed the ownership conflict progress as below:
(some icons might be differ)
1. Visit "Google My Business," home page, click on the top right "start now', log in with your Google account and password.
2. In the search screen, search by business name, and select the page you want to request ownership of the recommendations from the drop-down options.
3. do not change any details on the listings, simply click Continue.
4. The middle screen will appear "Someone had already verified this listing", please click "I'd like to ask for access" button.
5. Next, the system will ask you some questions:
Please answer the question in accordance with the system or select the appropriate answer, such as:
* Are you able to access the management of the business on Google using the same account: No, the business is currently managed by others
* You to ask Google local business administrative access, or ask the owner to transfer ownership: I wish to request the transfer of ownership
(management of common management, ownership is transferred to a person that you manage)
6. Finally, press the "Submit" send your request. Then we'll send an email to the current owner (You will also receive an e-mail) and ask them to contact you. If you have not received any message after one week, please reply to e-mail you received when apply directly.