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求助:您的帐户已被暂时停用

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新手 ✭
# 1
新手 ✭

求助,各位:

您的帐户已被暂时停用 - 我们不得不暂时停用了您的 AdWords 帐户,因为该帐户严重或多次违反了我们的广告政策。 了解详情

我们上周收到的这条通知, 我们耗时半个月成功完成谷歌shopping的所有审核,包括产品,注册,购物流程,和账户信息,输入信用卡信息页面的加密SLL, 加密公司为trustwave,但是在8月14那天就收到了adwords账户被暂时停用,问了谷歌,却没有答复,回答的全是官腔模棱两可的回答。 

我们的网站是veaul.com 希望有懂的帮忙看看。

 

说明:账户是我们自己网上注册,并没有透过代理开户。

 

在此谢过

 

1 專家回覆verified_user

回應: 求助:您的帐户已被暂时停用

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解答王
# 2
解答王

你在收到这条通知之前应该收到过AdWords或者Shopping的警告信,那里面应该有详细原因。

注意,如果你只做Shopping,那警告信很可能是来自GMC的,而不是AdWords。

 

贴个样本警告,可以看见里面有很详细的违法政策细节:

Dear Google Shopping Merchant,

It has come to our attention that your Google Merchant Center account ID 12345786 does not comply with our Google Shopping feed specification (available at https://support.google.com/merchants/answer/188494).

Your account is currently at risk of suspension because Google Shopping doesn’t allow product listings with inaccurate tax information:
We found that for many of your items, the tax information you provided in your product data doesn't match the tax information on the product's landing page or at checkout on your website. Google Shopping requires merchants to provide users with complete and correct tax information.
If you can’t provide accurate tax information, provide data that matches or overestimates the average tax rate users visiting your site from Google Shopping would pay.
Remember that no matter what tax amount you provide for Google Shopping, you're still responsible for collecting the appropriate amount of tax from your customers.
Please update your product data to be in compliance with all of our policies and feed specifications on prices. For more information, we recommend you visit https://support.google.com/merchants/answer/2704164, https://support.google.com/merchants/answer/2704214 and https://support.google.com/merchants/answer/160162.
Examples of products with inaccurate tax information
- item id 2123456: AAA at http://www.abc.com/product/aaa
Value in landing page: 1.49USD
Value in the data feed: 0.00USD
Zip code: 10101

爬到我背上就带你去翱翔

回應: 求助:您的帐户已被暂时停用

新手 ✭
您的帐户已被暂时停用

您的帐户已被暂时停用 - 我们不得不暂时停用了您的 AdWords 帐户,因为该帐户严重或多次违反了我们的广告政策。 了解详情
我们上周收到的这条通知, 我们耗时半个月成功完成谷歌shopping的所有审核,包括产品,注册,购物流程,和账户信息,输入信用卡信息页面的加密SLL, 加密公司为trustwave,但是在8月14那天就收到了adwords账户被暂时停用,问了谷歌,却没有答复,回答的全是官腔模棱两可的回答。
我们的账号
zfsoho@gmail.com和13840694520@139.om希望有懂的帮忙看看。
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